MAP OF MOBILE SERVICE CENTERS
- Prague (central warehouse and company headquarters)
- Kaplice (spare parts warehouse and service workshop)
- Vyšší Brod
- Hradec Králové
One of the company’s after-sales services REPAROSERVIS spol. s r. o. is an “Exchange part” system for ROTTNE machines.
In case of failure of a certain component (e.g. hydraulic motor, pump, wheel final reducer, rotator, gearbox, joystick, independent heating, PC and display, etc.), the service technician will install another component and this damaged one will be sent to the production plant, where it will be repaired and operationally tested. As a result, the customer only pays for the repair of the original damaged component.
Replaced components are covered by a 12-month warranty. This repair system removably reduces machine downtime and reduces repair costs.